We handle your data transparently and responsibly

Accella Co., Ltd. ("Accella", "we", "us") is the data controller for the corporate website accella.co.th. Address: 68/52 Om Kret Sub-district, Pak Kret District, Nonthaburi 11120 · Email: contact@accella.co.th · Phone: 063-204-6870.

This policy covers the corporate website accella.co.th only. Use of Accella’s products (Accella ONE, Accella CRM, and Accella OS) is governed by each product’s own terms of service and data-handling practices.

When you visit or contact us through this website, we may collect the following:

• Information you provide when contacting us — such as your name, email, phone number, organization name, job title, and any details you share by email, phone, or LINE.
• Technical information collected automatically — such as IP address, device and browser type, pages visited, time on site, and referral source, via cookies and analytics tools.

This is an informational website with no form that stores your business data in a system — all contact happens directly via phone, LINE, or email.

We process your personal data for the following purposes and legal bases:

• To respond to your enquiries, provide consultations, and act on your requests (basis: steps taken at your request prior to a contract, and legitimate interest).
• To analyze and improve the performance and content of the website (basis: consent for non-essential cookies, and legitimate interest).
• To send you service information, news, or marketing — only where you have given consent, which you may withdraw at any time.
• To comply with the law and prevent unlawful use (basis: legal obligation and legitimate interest).

We use cookies necessary for the website to function, and may use analytics cookies to understand overall usage and improve the site.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect parts of the website.

We do not sell or rent your personal data. We may disclose data only as necessary to:

• Service providers that support the operation of the website, such as our hosting provider (Vercel) and email/analytics provider (Google), under confidentiality and data-protection agreements.
• Government authorities or others where required by law, or to protect the rights, safety, and property of ourselves and others.

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. When no longer needed, we delete or anonymize it.

We maintain appropriate technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.

Under the PDPA, you have the following rights regarding your personal data:

• The right to access and obtain a copy of your data.
• The right to have your data corrected and kept up to date.
• The right to have your data erased or destroyed.
• The right to restrict use and to object to processing.
• The right to data portability and to withdraw consent at any time.
• The right to lodge a complaint with the Personal Data Protection Committee.

To exercise any of these rights, please contact us at contact@accella.co.th. We will respond within the timeframe required by law.

This website may link to Accella products or third-party websites, each with its own privacy policy. We recommend reviewing the policy of each service before providing personal data.

We may update this privacy policy from time to time to reflect changes in law or our practices. The last-updated date is always shown at the top of this page.

If you have questions about this privacy policy or wish to exercise your data rights, please contact: Accella Co., Ltd. · Email: contact@accella.co.th · Phone: 063-204-6870 · Address: 68/52 Om Kret Sub-district, Pak Kret District, Nonthaburi 11120.