TH|EN
Talk to Accella (LINE OA)
B2B conversation specialist connecting people with opportunities
Our Solution / Teleagent

PEOPLE WHO MOVE BUSINESS FORWARD

TeleagentEvery conversation.
A next step.

Every conversation
People who move opportunities forward

A telemarketing team for B2B businesses
Reach, understand and hand over so your team can continue.

Design your team See what we deliver
Operations team + Accella CRM + B2B dataOne shared goal

FROM A FIRST HELLO TO A SHARED NEXT STEP

Start with a conversation
Move forward with structure.

Focus on growth
We support the work along the way

Architecture illustration connecting outreach, conversations and handovers through shared work
REACHUNDERSTANDCONTINUE
01

Reach the right people

Define the audience and start contact
With an understanding of your business

Output: contact outcomes and initial context
02

Clarify needs

Listen, ask and qualify
Against agreed criteria

Output: needs and qualification outcomes
03

Hand over with understanding

Coordinate meetings and follow-up
Prepare context for your team

Output: an owned next task

TELEAGENT × ACCELLA CRM

Your team.
In the same picture.

External team
With work you can see and continue

Conversation context and next steps passed to the customer team through CRM

From a single call

Data keeps moving
It starts with the caller.

  • See shared history and status
  • Take over with the necessary context
  • Coordinate and adjust continuously
See Teleagent + CRM in action
ONE CONTEXT. SHARED RESPONSIBILITY.Function illustration

START WHERE YOUR BUSINESS NEEDS US

Choose a starting point
Suited to your business.

Different work, different goals
Define a scope suited to you

REACH THE RIGHT BUSINESS

Start with relevant businesses
Then create opportunities

Use your data or Accella B2B data to select suitable audiences, start conversations and qualify interest.

  • Define the audience
  • Reach out and listen
  • Qualify and hand over

Agree target criteria and responsibilities together. Qualification does not guarantee a purchase.

DESIGNED TO WORK WITH YOU

You know your business.
We are ready to act together.

Start with clarity
Improve through practical work

YOUR BUSINESS KNOWLEDGE

Goals · Products · Suitable customers

Provide context and agree criteria
Ready to take over opportunities

OUR OPERATING TEAM

Team · Approach · Follow-up

We prepare the people and process
Ready to coordinate through a shared system

  1. 01 / ALIGN

    Understand the challenge

    Goals and audiences
    And delivery scope

  2. 02 / PREPARE

    Prepare to act

    Product knowledge and conversations
    And work handovers

  3. 03 / CONNECT

    Start working together

    Contact, record and follow up
    And take over through CRM

  4. 04 / IMPROVE

    Learn and adjust

    Review outcomes and feedback
    To plan the next step

A CLEAR START

Before starting
Work together.

Can we use our own database?

Yes. We review your customer data or Accella B2B data, agree audiences, assess readiness and select necessary contact information.

How far does Teleagent's role extend?

Scope may include contact, qualification, follow-up, meetings and coordination. Responsibility for quotations, negotiations and closing is agreed per project.

How can our team see the work?

Use Accella CRM as shared space for customer information, contact history, status and next tasks under agreed permissions and scope.

When does work start, and how are fees calculated?

We assess targeting, data readiness and scope before proposing timing and fees. Team working hours are agreed per project.

YOUR NEXT CONVERSATION STARTS HERE

Let’s open
new possibilities.

Start with your goals
Build a team ready to move forward

Talk about Teleagent 063-204-6870